Belt Auction

Question about Ebay?

I had stuff for sale on Ebay, auction ended, 2 of the 3 didn't pay. In the discription I said if you haven't paid in so many days I'd relist/resell the item. Days came and went, I resold the items. Then, a week later one of the people goes to pay, I refund the money, tell him I resold the item because he didn't pay in time...a week later he sends me the money again, I refund him the money again and explain again that I do not have the item it was sold due to him not paying. A week later he sends the money again. I don't know what to do. I went on Ebay Live help...and the person said they didn't know what to do. So I went on again a few hours later and asked someone else and they said I needed to fill out a claim for an unpaid item...which is clearly not the case. The total (with shipping) was under $20, so it's not huge, but I don't want him to make a claim agianst me that he paid me and I never sent the item.... What do I do? By the way...I should have put this earlier...After the amount of days I said in the discription he had to pay or I would relist, before I relisted I contacted Ebay and asked them if I technically could...they said I could because I listed it in the description.

Public Comments

  1. If your buyer doesn't pay within 7 days of end of auction, you need to file an Unpaid Item Dispute. The buyer will then have 8 days to either pay and/or respond. Once you close the dispute, then you can relist if the buyer didn't pay. It's much easier to follow ebay's rules.
  2. You must keep refunding his money. I know it's a pain, but legally you must and eventually he will quit sending it.
  3. File an Unpaid Item dispute. eBay will send the buyer an email reminder with instructions on how to pay. You must file a dispute, even if you have an amicable agreement with the buyer. You then both agree to mutually cancel the agreement and then close the dispute. Then file a Final Value Fee credit.
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