I am in the US and have been a customer with an auction agent based in Japan for over two years with previous satisfaction. Basically, through Paypal you send them a deposit and can bid on Yahoo! Japan auctions through their website since most sellers on Y!J will not sell outside the country. In September I submitted a $200 deposit to bid with and still have $120 left of it for the fees/shipping. By the end of Oct my items had arrived at their office. I have sent over six shipping total requests and two emails with no response. I can't do a Resolution Dispute with PP because it is outside 45 days, though I did send a money request through PP to have my deposit returned until I hear back. I am writing a letter that I will be sending by registered mail at the end of the week. I would like to include that by January 1st I will seek legal representation to have my deposit returned if they don't contact me to resolve by that date. Do I have any legal options?